What Is Software Integration?
Like most of our clients, you likely use multiple different Software Systems on a daily basis. Maybe you have separate systems for all of your different workflows - a separate tool for quoting, ordering, dispatching and tracking for example. Perhaps you then have to manually ensure the data within each of these systems matches the other rather than having a central repository. Sound familiar? It doesn't have to be, nor do you have to get rid of the systems you've already invested in - we can make them work together.
What are the Challenges of Software Integration?
When clients consider using a new system, generally they'd like the new system to integrate with what is already there rather than loosing their prior investments. The good news is, most systems do tend to have a mechanism to allow other systems to communicate with them. The better news is, regardless of how complex this may be, our team have the skills to make it happen.
Examples of Software Integration
New platforms, systems and websites are constantly becoming available for you to utilise, this does not mean you have to miss out just because you've already invested in tools previously. Here are a few examples of what situations our clients have requested in the past.
- Adding new credit card providers to your in-house system.
- Transferring information from your CRM system to a different system
- Export orders to an external warehouse for dispatch
- Integrating your financial system with your CRM system
- Adding bank information to your system via Open Banking
- Exporting information to systems like Mailchimp to manage communications
- Importing and exporting product information to eBay and Amazon
- Creating a central data repository where information from all different systems is held and interpreted together
- Pulling together multiple different workstreams to create a bespoke, end to end system that acts as a CRM, WFM and Inventory management tool.
How We Can Help
We will spend all of the necessary time to understand and map out your current business workflows. We will then work with you to determine which workflows need to be integrated to allow for more streamlined and efficient working. During this process we will ensure you are fully aware of all potential timescales, risks and costs to allow you to make informed decisions. We give you software integration solutions that truly improve your operations, your way.
FAQs
Q) Can you integrate all of my Software?
A) That depends on your current set-up and what you want to achieve, we would be more than happy to discuss what we could do for you.
Q) Why should I integrate my Software?
A) There are many different reason as to why a company may choose to integrate their software. Some key examples are - automation, to reduce costs, accessibility, flexibility on working practices, centralised data and scalability.
Q) Will Integration harm our data integrity?
A) Integration should maintain or improve data integrity. You should always ensure the integrator you use is clear as to how they ensure the integrity of your data and highlight any risks
Q) How difficult is Software Integration?
A) This entirely depends on what software is being integrated, how many different pieces there are and how they need to function.
Further Reading
How do we prepare for a Software integration project?
What are the key challenges we might face when integrating our Software systems?