Variety is the spice of life - we fully embrace this metaphor here at Cool Code Company in all we do and the industries we serve are no exception! Having been established for over 19 years, we have had the opportunity to work with an exciting variety of industries in both the Public & Private sector from Healthcare to Call Centres, Hospitality to Manufacturing and everything in between. This crucial experience has allowed us to gain invaluable experience about how these sectors operate, the challenges they face and the types of workflows and processes that are prevalent.
Firstly, we welcome the opportunity to work with all industries - no challenge is too unique and no industry is out of reach. Our expertise in bespoke software development enables us to collaborate with organisations across any sector. Here's how we do it:
Every new industry brings a fresh opportunity for us to learn, explore and refine - and we absolutely love it. Before writing a single line of code, we take the time to really understand your current environment and the workplace you are in. That means, getting to grips with your industry’s standard processes, regulations and challenges as well as those unique to your business.
Through detailed research and discovery sessions with your team, we make sure we fully understand your goals and priorities from day dot.
Of course no two businesses are the same and neither are their projects and so, we take a flexible approach to development, using adaptable methodologies (including Agile) to make sure the solutions we provide you are fit for purpose and provide positive results for your business every single time.
We’re big on collaboration, so your feedback isn’t saved for the end but rather it’s built into the process from start to finish. This ensures we remain completely aligned with your goals throughout, regardless of whether they change slightly, not at all or quite dramatically.
Having worked across a wide variety of industries, we bring a long list of transferable skills and proven best practices to every new project. Whether it’s process automation, better data management or a better user experience, we know how to apply what works and adapt it to your business - regardless of industry.
We love a good challenge here at Cool Code Company. In fact, complex business problems are where we really thrive finding elegant, efficient and often creative software solutions that really make a difference to our customer's operations.
We take a lot of pride in our ability to adapt to new challenges and industries, as reflected in our track record of successful projects across a diverse range of sectors.
Our commitment to providing your business with a unique piece of software that accommodates all of your organisation's quirks and unique requirements allows us to not only make our customers happy but also expand our own horizons as well - a win, win for all involved.
Here is a snapshot of some of the industries we have solid experience working with:
We've worked with a number of Call Centre's over the years who have faced a number of different circumstances. Most commonly, our clients want to move their operations from manual data collection, call lists and prospecting to intelligent Customer Relationship Management systems. These systems can act as central data repositories, automate common call centre tasks (calls scheduling, auto dialing, feedback collection), offer resource and shift management functionality, allow employees and management to track leads and provide an all round better experience for both employees and customers.
In the Manufacturing & Engineering industries, we have extensive, hands on experience and a wealth of practical knowledge to back it up. Workforce Management, Quality Management and Enterprise Resource Planning Systems are widely used in these environments, a large number of which are bespoke. Our clients have faced a range of challenges around scheduling, QC oversight, equipment downtime due to irregular maintenance and inventory management to name but a few. Through our bespoke software solutions, they have been able transform their operations making them more structured, less labour intensive and much, much more efficient.
After the challenges of the pandemic, travel and hospitality businesses have had to reinvent how they operate. With around 80% of of travel and restaurant bookings now happening online, digital experiences have become everything. We’ve developed online booking systems, reservation platforms and customer engagement trackers to help our clients meet shifting consumer expectations and keep their bookings flowing.
The Recruitment and Consulting industries are changing and they're changing fast, with technology playing a bigger role than ever. 75% of job seekers now apply online, making custom Applicant Tracking Systems (ATS) essential for maintaining an efficient hiring process and with job seekers at an all time high, automating screening mechanisms have also become increasingly popular. Consulting firms are also turning to bespoke CRM and data analytics tools to manage clients and track their projects more effectively.
We have helped clients with AI driven recruitment systems, skills matching platforms and automated compliance checks to name a few recent projects. The right software can cut down manual work, boost efficiency ten times over and help businesses in these sectors stay ahead in a very competitive market.
It's fair to say the era of online shopping is upon us and these days, ecommerce businesses must offer more than just basic storefronts considering the competition they are up against. Cool Code has developed ecommerce platforms that focus on clarity and simplicity, with features including intuitive product categorisation, integrated live chat, pricing management and direct payment options via Stripe ands PayPal. For businesses targeting both retail and trade audiences, we’ve built systems that allow for tiered pricing, secure logins and 'customer pleasing' features - think drop shipping integration and custom client portals.
A direct result of the boom in ecommerce - the logistics and warehousing sectors have never been more hectic and this can make for challenging workplaces. Efficiency and accuracy are crucial but not always easy to achieve. We work with our logistics and warehousing clients to create custom software that can manage inventories, automate order fulfillment and track shipments in live time whilst ensuring customers are kept informed and constantly able to provide feedback. These bespoke solutions reduce manual errors, improve turnaround times and giv businesses better control over their supply chain processes.
We understand better than most that investing in a bespoke software solution can be daunting, concerns around whether the investment will provide a return are commonplace and so it is imperative you choose a development partner with the skills, knowledge and credentials that can not only meet your requirements, but complement them with experience.
So, if you're looking for a testimonial from a client in an industry we don't have listed above, just drop us a message and if we have one, we'll provide it! We're also happy to facilitate conversations between potential clients and our existing clients where possible so you can get a totally unbiased view of how it is to work with us. This will allow you to make an informed decision about whether you'd like to use us for any of your projects!
If you dont like filling in these forms, or you would prefer to speak on the phone or via email then please use one of the below:
0115 772 2751