Core Components of Logistics & Warehousing Software Development
Bespoke software can and does add value to any industry, with the logistics and warehousing sectors being no exception. It allows companies to address their specific operational challenges which often involve managing complex supply chains, optimising warehouse operations and integrating with multiple carriers and/or third-party systems. Providing top notch customer service is also of significant importance due to the sheer amount of competition out there - if customers aren't happy, there are many alternatives they could use instead.
Let's take a look at some of the core systems that can be found in the logistics & warehousing software development space.
Warehouse Management
Custom warehouse management solutions are designed to meet the specific operational needs of each individual business, taking into account the locations of their warehouses, the processes within them and whether they need to be linked to other systems. These solutions can help to optimise all manner of warehousing processes from inventory management to order fulfilment and everything in between.
Inventory Tracking and Control
Bespoke inventory tracking systems are used to improve accuracy and streamline stock control. They can be particularly useful in helping to minimise errors, track stock movements in real time and enhance overall efficiency and communication across the supply chain.
Logistics Management Software Deployment
Deploying custom logistics management software allows businesses to improve their end to end logistics operations. They can help to vastly improve the coordination of deliveries, provide end users with accurate and regular tracking information and even provide drivers with automated route planning so they take the most efficient routes, ultimately ensuring the business can provide speedy service and an all round better customer experience.
Custom Order Management Systems
Custom order management systems are used to effectively handle the full ordering process starting with the order taking and processing to tracking orders through to fulfilment. These bespoke solutions ensure that orders are managed accurately which can significantly improve customer satisfaction and end to end operational efficiency.
Advanced Features in Bespoke Logistics Software
The features available within a software solution are the reason companies will or will not choose to use it. With off-the-shelf systems, features tend to be generic in order to suit a wider pool of companies. For example, an off-the-shelf logistics software system might offer basic order tracking with non specific statuses like “processed” or “delivered”. Whilst acceptable for some organisations, this may lack the detail needed for more complex operations such as a custom furniture company. These updates would not reflect the relevant key stages such as production, quality control or awaiting assembly. Bespoke software could tailor the tracking system to mirror the exact workflow, providing clearer updates for customers and better visibility for staff.
Below, we cover some more of examples of the types of advanced features that can be incorporated into bespoke software.
Route Optimisation
We have touched on this above, but with rising fuel costs and pressure to meet tight delivery windows, poor route planning can quickly eat into profit margins - particularly in such competitive industries. Bespoke logistics software can incorporate advanced route planning and optimisation algorithms that factor in traffic conditions, delivery time slots and vehicle capacity to boost efficiencies across the business. For example, a courier business struggling with missed delivery times can use this feature to plan more efficient multidrop routes - reducing fuel consumption, ensuring customers receive their packages on time and ultimately encouraging repeat business.
Business Intelligence
Decision making in logistics (and indeed many industries) often relies on guesswork or spreadsheets that are at risk of breaking with a single typo. However, bespoke software can be developed inclusive of business intelligence tools meaning companies can visualise performance data, spot trends and ultimately make better decisions for the business. For example, a transport manager might use live dashboards to monitor delivery delays across different routes helping them identify recurring issues, reassign resources or adjust driver schedules to keep deliveries on track and customers satisfied.
Integration with Supply Chain Processes
Systems that don't communicate with each other efficiently can lead to all manner of issues in the workplace which can ultimately lead to data errors and/or duplication, frustrated employees and a poor customer experience - all of which can impact a company's bottom line. Bespoke logistics software can be developed to integrate with supply chain platforms such as ERP systems, inventory management tools or third party carrier APIs. A distributor working with multiple suppliers, for example, can automatically sync stock levels and pull shipping updates to provide to it's end users, reducing manual input and keeping operations running smoothly from end to end.
Partnering with Software Development Companies
Choosing the right software development partner can have a significant impact on the success of a company's operational processes. The right partner will take the time to understand it's client's business inside and out so they can deliver solutions that really provide value. Choosing the wrong development partner on the other hand, can be problematic in that the end result may not meet the expected requirements, there may need to be additional work to bring the software to where it needs to be or it may need to be replaced altogether - a costly and unnecessary burden.
Choosing a Software Development Partner
It goes without saying, not all software development companies offer the same services, to the same customers at the same standard. The ideal partner should not only possess technical development expertise but also a deep understanding of the operations and challenges within the logistics and warehousing sectors.
When assessing potential software development companies, organisations should consider the following key criteria:
Previous Industry Experience - Companies with previous experience of working with logistics or warehousing clients are more likely to understand the nuances of industry specific requirements including inventory management, route optimisation and having a reliable supply chain.
A Proven Track Record - A demonstrated history of successful projects along with case studies and client testimonials demonstrates a prospective partners ability to deliver high quality solutions.
Technical Competence – It is important that organisations ensure any prospective development team has expertise in modern technologies and stays current with innovations such as IoT, AI and cloud computing - all of which are commonly used in the logistics and warehousing industries.
Communication Style - Purchasing companies can get a feel for how their prospective partners will communicate with them from the first time they make contact. They should look for a company who fits in with their style of communication - some may prefer very little contact and instead, just receive updates on important milestones. Others may prefer regular, pre scheduled check in meetings.
Enhancing Logistics Operations through Technology
For the Logistics industry, technology has opened the door to a word of possibilities. Where companies once used spreadsheets and phone calls to co-ordinate deliveries, today’s businesses can rely on advanced software solutions with real time data and automation.
Modern logistics operations demand speed, accuracy and agility - technology delivers exactly that. From streamlining warehouse processes and integrating systems to optimising transport routes and managing entire fleets remotely, digital tools are transforming every stage of the supply chain. Let's take a look at how this can be achieved through bespoke software solutions.
Logistics Software Integration
Integrating new software with existing management software is a key step in any digital transformation project and this applies to logistics solutions too. These integrations are crucial in ensuring that new systems work alongside legacy platforms, ultimately solving problems rather than creating them! It can also be much more cost effective to facilitate integrations rather than purchasing a new system that has all of the required components included.
Here are some of the key systems logistics software can integrate with and the benefits they bring -
Warehouse Management Systems (WMS)
The warehousing and logistics industries are closely linked through the supply chain structure, so connecting logistics software with WMS platforms is only natural. These integrations can help synchronise inventory levels in real time, automate stock movements and optimise warehouse operations. It can also lead to faster order fulfilment and better tracking of goods throughout the storage and dispatch phases. A win for the client, a win for the business.
Customer Relationship Management (CRM) Systems
Another common type of software to be integrated with logistics software are CRM systems. This integration can match delivery information with customer records and order history which in turn, allows for a more personalised service, accurate delivery updates and all round better communication with clients.
Ecommerce Platforms
Ecommerce systems and logistics software are another type of integration that can bring some real solid benefits to businesses. This link means order data can automatically be pulled, shipment status updates can be automated and returns can be facilitated accurately and efficiently. This reduces the need for manual data entry, speeds up fulfilment and ultimately leads to happier customers.
Enterprise Resource Planning (ERP) Systems
ERP systems are used to manage various business processes across multiple departments - finance, procurement and inventory functions can all be found within this software and adding logistics into the mix provides an even more comprehensive overview of some of the most crucial business operations. Resourcing can be better planned, inventory updated when deliveries have taken place and jobs badged to specific finance codes.
This list is not exhaustive - there are many, many other types of software that can be integrated with logistics solutions that also provide major benefits to organisations.
Challenges and Solutions in Bespoke Development
Bespoke software is used to help businesses overcome specific challenges and achieve specific outcomes. Whilst every organisation is unique in terms of these challenges and outcomes, in the logistics and warehousing industries, there are some challenges and objectives that are more common than others. Let's take a look at some of them and more importantly, how bespoke software can help to overcome the issues and achieve the desired outcomes.
The Challenge: Limited Warehouse Capacity
Solution: Bespoke warehouse management systems (WMS) can be developed to analyse storage layouts and optimise product placement using real time data as well as predictive algorithms.
Example: A retail distributor struggling with stock overflow during their peak seasons may implement a custom WMS that dynamically adjusts storage plans based on inbound deliveries and product turnover. The result being an increase in useable space without having to stump up the cost and resources to expand the facility.
The Challenge: Difficulty Integrating New Software with Legacy Systems
Solution: Bespoke APIs allow bespoke solutions to speak the same language as their legacy counterparts without the need for a costly system overhaul or alternative system.
Example: A transport company using legacy ERP software wants to adopt real time tracking for it's fleet. Instead of replacing the ERP, a bespoke integration layer could be developed to sync shipment data between the ERP and a new GPS tracking platform, enabling live updates from the fleet with zero disruption to existing internal workflows.
The Challenge: Manual and Repetitive Administrative Tasks
Solution: Automation tools can be incorporated into bespoke software solutions which can in turn, streamline and automate processes such as data entry, invoicing and inventory reconciliation.
Example: A logistics company managing high volumes of shipments each day could reduce their admin requirements by implementing a bespoke invoicing system. The solution could automatically generate and send invoices based on real time shipment data, cutting processing time and reducing the need for human intervention and the errors that come with it.
How Can We Help?
Here at Cool Code Company, our development team understand the complexities involved with the logistics and warehousing industries. From disjointed supply chains, to lack of operational oversight - we've seen it all. Our experienced developers work with our clients to gain a deep understanding of their business, pin point the issues and challenges that need to be overcome and develop intelligent, industry specific solutions that make it happen - we'd welcome the opportunity to do the same for you. Get in touch with our friendly team to discuss the problems you'd like to solve in your logistics or warehousing company and we'll work with you to find a way forward.
