Plenty of businesses rely on older pieces of software to keep their organisation moving although, this could be for a range of different reasons. Many businesses subscribe to the thought that if something is not broken then why fix it. That is, until it breaks. Only then, do some companies realise the true value of their software systems but by that point, replacing them is often prohibitively expensive, disruptive and time consuming.
The next best option? Modernise and maintain the existing system(s).
As software ages, it becomes increasingly prone to performance issues, security risks and compatibility problems with newer technologies - much like how people face challenges as they grow older. Just as we need regular care and attention to stay healthy, legacy software requires ongoing support to remain reliable and effective. Without this proper support, these issues may disrupt business operations, reduce productivity and lead to downtime.
Legacy software support is often necessary when existing systems can no longer keep up with business needs, become difficult to maintain or experience frequent bugs, slow performance or integration challenges.
By supporting and modernising legacy software, organisations are able to not only extend the lifespan of their systems but also the value of their initial investment.
If a company has any of the following, it is probably time to start exploring legacy support options:
Legacy Websites - Websites developed years ago that are still integral to key system processes or administrative functions but have had little in the way of updates and maintenance. These sites may struggle with outdated technology, security vulnerabilities and limited compatibility with modern browsers or devices.
Custom CRM and WFM Platforms - Bespoke Customer Relationship Management (CRM) or Workforce Management (WFM) systems that form the backbone of business operations but have not been updated or maintained regularly. Without ongoing support, these platforms may suffer from bugs, lack new features and be unable to integrate with newer technologies that would bring additional benefits.
Existing Bespoke Software - Internal software tools created to streamline specific business workflows are often lacking proper documentation or long term maintenance plans. These applications can become difficult to support as original developers leave and with them, all knowledge of the system.
Complex Spreadsheets and Databases - Advanced Excel spreadsheets or Microsoft Access databases that have been inherited from previous staff members. Over time, they can grow significantly and with the volume and complexity of data increasing, so does the risk of something going wrong with the worst case scenario being the file breaks and the data is lost forever. Yes, really..
Discontinued Third Party Software - Business critical tools that depend on third party software or plugins that are no longer supported by the original vendors can lead to major vulnerabilities.
Regulatory Compliance Software - Legacy applications used to meet industry regulations that require frequent updates, audits and documentation. Having them supported ensures continued compliance as rules and regulations change.
Our team specialises in supporting and modernising legacy software systems to ensure they continue to serve your business for as long as they possibly can. We understand that older systems often represent a significant investment of time, money and expertise which is why we don’t rush you to replace them and instead, work with you to stabilise, optimise and future proof what you already have. If you're concerned your legacy systems are at risk of causing problems for your business, we'd love to hear from you.
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0115 772 2751